Privacy policy

Privacy Statement

This privacy statement describes how LittleLuxury.no collects, uses, and discloses your personal information when you visit or make a purchase from the website.

Collection of Personal Information

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy statement, we refer to any information that can uniquely identify an individual (including the information below) as "personal information". See the list below for more information about what personal information we collect and why.

Device Information

  • Examples of personal information collected: version of browser, IP address, timezone, cookie information, what websites or products you view, search terms, and how you interact with the website.
  • Purpose of collection: to load the website accurately for you and to perform website usage analytics to optimize our website.
  • Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for business purposes: shared with our processor Shopify.

Order Information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number and email address, and telephone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for business purposes: shared with our processor Shopify.

Customer Support Information

 Examples of personal information collected:

Purpose of collection: to provide customer support.

Collection source: retrieved from you.

Disclosure for business purposes: Customer support

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to run our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=no. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you can consent to, depending on where you are located).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Legal Basis

Under the General Data Protection Regulation (“GDPR”), we process your personal data on the following legal basis:

  • Your consent;
  • The performance of the contract between you and the Website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will keep your personal information for our records unless and until you ask us to delete this information. For more information about your right of erasure, please see the section "Your rights" below.

Automated Decision-Making Process

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

We do NOT engage in fully automated decision-making that has a legal or otherwise significant effect on the use of customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a few hours.
  • Temporary denylist of credit cards linked to denylisted IP addresses. This denylist persists for a few days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal data we hold about you, transfer them to a new service, and request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, you can contact us via the contact information below.

Your personal data is first processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the US. For more information on how data transfers comply with GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the personal data we hold about you (also known as the 'right to know'), transfer it to a new service, and request that your personal data be corrected, updated or deleted. If you wish to exercise these rights, you can contact us via the contact information below.

If you wish to designate an authorized agent to submit these requests on your behalf, you can contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information on how people use the website, for example, whether it's their first visit or if they're a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies necessary for the operation of the store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a store.

cart

Used in connection with the shopping cart.

cart_sig

Used in connection with the checkout.

cart_ts

Used in connection with the checkout.

checkout_token

Used in connection with the checkout.

secret

Used in connection with the checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

 

 

Reporting and Analytics

Name

Function

_tracking_consent

Tracking settings.

_landing_page

Track landing pages.

_orig_referrer

Track landing pages.

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s Shopify

-analytics.

_shopify_sa_p Shopify

-analytics related to marketing and referrals.

_shopify_sa_t Shopify

-analytics related to marketing and referrals.

_shopify_y Shopify

-analytics.

_y

Shopify analytics.

 

How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively affect your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies via the browser controls, often found in your browser's "Tools" or "Settings" menu. For more information on how to change your browser settings or how to block, manage, or filter cookies, you can find it in your browser's help file or on websites like www.allaboutcookies.org.

Also, please note that blocking cookies does not entirely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this privacy statement from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy policies, if you have questions, or if you would like to make a complaint, you can contact us by email at contact@LittleLuxury.no or by mail using the details below:

Update then, Skalvikmarka 44, 5357 Fjell. Norway

Last updated: May 12th, 2023

If you are not satisfied with our response to your complaint, you have the right to complain to the relevant data protection authority. You can contact your local data protection authority.